GURDAS

At Roullete Turban Eyewear, we strive to get your stylish new look to you as quickly as possible! We offer fast shipping on all orders, with delivery in just 3-5 working days.

Processing Time: All orders are processed within 1-2 business days.

Shipping Options: We partner with reliable carriers to ensure your eyewear arrives safely and on time.

Track Your Order: Once your order is shipped, you’ll receive a confirmation email with tracking information so you can monitor your delivery.

At Roullete Turban Eyewear (Ventures of P S Thukral Optical), we aim to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your eyewear, we offer a return, refund, and exchange policy within 3 days of receiving your order:

1. **Returns:**
- You may return your eyewear product(s) within 3 days of receiving your order.
- To be eligible for a return, the eyewear must be unused, in its original packaging, and in the same condition as when you received it.
- Please contact our customer service team within 3 days of receiving your order to initiate a return and receive a return authorization (RA) number.

2. **Refunds:**
- Upon receiving the returned eyewear and verifying its eligibility, we will process a refund to your original method of payment within 2-3 business days.
- Shipping charges are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error or a defective product.

3. **Exchanges:**
- If you would like to exchange your eyewear for a different style, color, or size, please follow the return process outlined above and indicate your preference for an exchange.
- Once we receive your returned item, we will process the exchange and ship the new item to you.

4. **Damaged or Defective Products:**
- If you receive eyewear that is damaged or defective, please contact our customer service team immediately upon receipt for assistance.
- We will work with you to provide a replacement or refund as quickly as possible, including covering any return shipping costs incurred due to the defect or damage.

5. **Exceptions:**
- Customized or prescription eyewear may be subject to different return and refund policies. Please contact our customer service team for more information.

6. **Contact Us:**
- If you have any questions or concerns about our return, refund, and exchange policy, please contact our customer service team at 9310445787 / 9899906905.

By making a purchase on our website, you agree to abide by the terms of this Return, Refunds, and Exchange Policy. We reserve the right to update or modify this policy at any time without prior notice.

Thank you for choosing Turban Eyewear! If you have any questions about your order, feel free to reach out to our whatsapp number - 9310445787.